Frequently Asked Questions

This page answers common questions about obtaining, using and managing your PantherCard. 

For information regarding terms & conditions, fees, card replacement and usage policies, click here.

 

PantherCard FAQs

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I only take classes online. Do I need a PantherCard?

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Yes, all PBSC students are expected to obtain a PantherCard. Online students can upload a photo online and request to have their card mailed to their home address. [hyperlink to the online photo upload info]

I left PBSC and returned. Do I have to pay a replacement fee for a new card? 

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Students who were last enrolled at the College prior to 2022 will receive a free replacement. Additional information on replacement criteria is available on our Forms & Important Information webpage.

How can money be added to my PantherCard account?

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Cash deposits can be made at the PantherCard kiosks located on each campus. You can also make deposits online.

Can I withdraw money from my PantherCard? 

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Withdrawal of cash funds is not permitted from any PantherCard account unless you have graduated or withdrawn from Palm Beach State College. Details of the account termination and refund policy are available on our Forms & Important Information webpage. Refund requests can be submitted through Workday. Refund requests will also be approved if the funds on the card are the result of a bookstore refund.

What happens to my PantherCard funds at the end of the year? 

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PantherCard account funds automatically carry over from year to year, ready for use at any time. Refund requests are processed after the last day of final exams for the spring term with the refund applied to the student's account at the Office of Student Account Services. For students who have graduated or withdrawn, requests for refunds are accepted at any time. Refund requests should be submitted through Workday.

How do my parents add deposits to my PantherCard without seeing my information? 

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Online guest deposits are not linked to Workday and do not allow parents or other guests to see your transaction history, account balance or academic information.

Who do I contact if I have an issue? 

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Please contact the PantherCard Office at 561-868-3567 or 561-868-3331 or by email.

For all account discrepancies, please send an email including your first and last name, contact information and the PantherCard card number. Someone from the PantherCard Office staff will reach out to assist with your problem.